Dear St. Francis Students,
I enjoyed spending my time with you on Friday, May 28, 2010. I look forward to having you enter the world of business and contributing your knowledge, energy, creativity, and aspirations to improve societies.
Below are some links to information that I referenced during my lecture.
Good luck to all of you.
Sincerely,
Dr. Rick Jerz
Additional Lecture Resources
- Link to my undergraduate Operations Management course syllabus (STBE333)
- Direct link to subscribe to Operations Management (undergraduate) podcast on iTunes, if you have iTunes on your computer.

- Link to my Business Statistics course syllabus (STBE337)
- Direct link to subscribe to Business Statistics (undergraduate) podcast on iTunes, if you have iTunes on your computer.

- Brief audio file from "The World is Flat" book, talking about how a laptop is made. This is an mp3 file which must be downloaded and played.
Books referenced:
"Primer of Scientific Management," Frank B. Gilbreth, Adamant Media Corporation, 2003.
"Today and Tomorrow," Henry Ford, Productivity Press, 1988.
"The World is Flat," Thomas Friedman, Farrar, Straus and Giroux, 2005.
Other recommended books (not directly referenced)
"Toyota Production System," Taiichi Ohno, Productivity Press, 1988.
"Quality, Productivity, and Competitive Position," W. Edwards Deming, Massachusetts Inst Technology, 1982.
QC Times Article
This article appeared in the Quad City Times on June 12, 2010.
Video (Flash) from class (click here to download m4v file, which then can be moved and played on your iPod.)