Operations Management - Ecuador
Proposed Spring 2010 Syllabus
St. Ambrose University
(subject to revision)

Topics and Assignments

Class Notes

Syllabus quick links: Course Objectives, Texts, Supplemental Material, Basis of Grade

1. Course Information
Days & Times:
Location:
Credits:
Prerequisites:
Instructor:
Email:
Phone:
Website
Office:
Office Hours:
10 days, 8:30AM-12:00PM
Ecuador
3 hours
STBE337 (Statistics)
Dr. Richard Jerz
Rick@rjerz.com
563.333.6183
www.rjerz.com/sau
408 Ambrose Hall
See link.  Others by appointment
2. Catalog Description
This course is an introduction to the concepts and methods for planning, routing, scheduling, and controlling operations in both manufacturing and service industries. Topics include the concept of competitiveness, use of technology, process measurement, quality, forecasting, waiting lines, human resources issues, project management, supply chain management, just-in-time (JIT) systems, planning, scheduling, and inventory systems.
3. Course Objectives and Format
There are three objectives of this course:

1. To comprehend what operations management is, terminology, and the context of operations within business.
2. To comprehend what business operations differ between U.S. and other countries, namely Ecuador.
3. To solve a variety of operations management problems by building and using quantitative models in Microsoft Excel and other software programs.

Format:
Each day will include lectures and student discussions.  Eight tours are planned that include both manufacturing and service industries.  The tours will be used to illustrate operations management topic in action, and to compare various operations management topics between Ecuador and the United States.  Additional information can be found here.
4. Texts
Operations Management Flexible Version Package, 8th Ed., Jay Heizer and Barry Render, Prentice Hall, 2007, ISBN 0132209292. Lecture notes will be provided and there is no need to take these books to Ecuador.  (There are two books in this bundle.)
5. Supplemental Readings and Resources
You will need Blackboard: https://blackboard.sau.edu/.  See the Information Technology (IT) department if you need a login id and password.  Here is IT's Quick Start guide.

We will be using Microsoft Excel.  This is available on CEIDEI lab computers.

You should consider having a flashdrive with you.

:   http://www.rjerz.com/sau/STBE333/Podcasts/(to be announced) .xml

6. Basis of Grade
Attendance and Lectures:
Tours & Papers:
50%
50%
A:93-100, B+: 87-92, B:80-86, C+: 77-79, C:70-76, D:60-69, F:0-59
Attendance and lectures: Attendance is required. You are expected to review the lecture materials prior to class.

Tours and papers: Attendance is required for each tour.  After the tour, you should write a paper (up to one page) describing what you saw, what aspects of operations management topics were observed, and how the organizations operations compare to similar organization in the United States.

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This page was last modified on 08/11/08.  Copyright © 2008 by Rick@rjerz.com, Rick Jerz Homepage