Operations Management
Spring 2010

rjMoodle, Assignments, Notes & Resources

Syllabus quick links: Course Objectives, Texts, Additional Resources, Basis of Grade


Course Information

Days & Times:

Tuesdays and Thursdays, 9:25 AM - 10:40 AM (section A)
Tuesdays and Thursdays, 10:50 AM - 12:05 PM (section B)

Location: McMullin Hall 102 (computer lab)
Credits: 3 hours
Prerequisites: STBE337 (Business Statistics)
Instructor: Dr. Richard Jerz
Contact Information: Email:Rick@rjerz.com
  Phone: (563) 333-6183
  Office: 408 Ambrose Hall

Catalog Description

This course is an introduction to the concepts and methods for planning, routing, scheduling, and controlling operations in both manufacturing and service industries. Topics include the concept of competitiveness, use of technology, process measurement, quality, forecasting, waiting lines, human resources issues, project management, supply chain management, just-in-time (JIT) systems, planning, scheduling, and inventory systems.

Course Objectives

There are two objectives of this course:

1. To comprehend what operations management is, terminology, and the context of operations within business.

2. To solve a variety of operations management problems by building and using quantitative models in Microsoft Excel and other software programs.

Texts

"Operations Management Flexible Version Package", 9th Ed., Jay Heizer and Barry Render, Prentice Hall, 2008. (ISBN 978-0136025672. There are two books in this bundle).

Additional Course Resources

We will be using Microsoft Excel. This is available on all campus lab computers.

If you work from another location, you will need a computer, access to the Internet via a high speed connection (such as DSL or cable) for playing videos, a browser with Flash installed, Adobe PDF viewer, MS Word and MS Excel (2007 recommended). Videos are also "podcast", so an iPod can be used to view and listen to lecture videos and support videos.

podcast http://www.rjerz.com/sau/STBE333/Podcasts/OMU.xml

Basis of Grade

   
Attendance and participation 10%
Homework (Concept Questions) 30%
Homework (Problem Questions) 30%
Exams 30%


A:93-100, B+: 87-92, B:80-86, C+: 77-79, C:70-76, D:60-69, F:0-59

Students with disabilities who believe that they may need accommodations in this class are encouraged to contact the Office of Services for Students with Disabilities as soon as possible to better ensure that such accommodations are implemented in a timely fashion.

Attendance: Attendance and participation in online discussions are required. Let the instructor know (by phone or email) if you are unable to attend. You get 3 points for each class you attend, 1 point if you notify me ahead of time, and 0 points if you are absent and do not let me know. Forum grading will be based upon each online week assignment.

Homework (Concept Questions): You must complete homework questions on Moodle by the due date. If you do not like your grade, you can redo your homework and your highest grade is what counts. Since you can redo your homework, I encourage you to begin early and complete at least one attempt so that you hopefully will not end up with a zero.

Homework (Problem Questions): Weekly projects will be assigned using various quantitative computer models. These projects must be completed by the due date, and you cannot redo project homework.

Exams: There will be three exams.